Caring for your Medal

Your Medal has been specially handmade with great care, finished to the highest quality, and polished to reflect your amazing achievements.

Medals may occasionally slightly tarnish through handling or environmental conditions.

We advise that you follow the guidance below to keep your treasured medal looking its finest:

• After handling, we advise that you wipe the medal surface with a very soft microfibre cloth. There are some available to buy that are specifically aimed at cleaning jewellery or precious metals.
• To clean, we recommend that ‘silver dip’, such as ‘Goddard’s Silver Dip’ is used to clean your British Citizen Award Medal.
• Immerse the medal into the liquid for a few seconds only.
• Immediately rinse it in clean water to wash off the silver solution.
• Avoid getting the ribbon wet, as this will result in damage. Wrapping the ribbon in cling film or a small plastic bag can help protect it during the cleaning process.
• To completely dry the surface, use a microfibre cloth and carefully dab at the metal so as not to damage the surface.
• Rubbing too hard could damage the silver plating.
• Never use any abrasive cleaning products because the abrasive structure of the material can scratch the surface.

If the ribbon frays, or if the clasp breraks, these can be repaired/replaced by The People’s Honours at cost, but postage and packing together with relavent insurance will be chargeable. You may consider insuring your medal for £350 – £400  should you ever need to replace it.